DELIVERY & RETURNS

DOMESTIC POSTAGE REGULAR

We charge a flat rate of $10 for regular postage within Australia wether under or over 500g. We use recycled padded bags and carry with Australia Post. Please allow 2-3 business days to receive your items. We will issue with a tracking number when the items are posted (within 1-2 days of ordering).

DOMESTIC POSTAGE EXPRESS

We charge a flat rate of $15 for express postage within Australia wether under or over 500g. We use recycled padded bags and carry with Australia Post. Please allow 1 business day to receive your items. We will issue with a tracking number when the items are posted (within 1-2 days of ordering).

INTERNATIONAL SHIPPING REGULAR

We charge a flat rate of $20 for economy air via Australia Post. This is for under and over 500g in weight. Please allow 6-9 days to receive your items. We ship items within 1-2 days of getting the order and will issue with a tracking number. All our orders are packed in recycled padded bags. We currently ship to the following countries: New Zealand, United States and Canada.

INTERNATIONAL SHIPPING EXPRESS

We charge a flat rate of $50 for economy air via Australia Post. This is for under and over 500g in weight. Please allow 4 days to receive your items. We ship items within 1-2 days of getting the order and will issue with a tracking number. All our orders are packed in recycled padded bags. We currently ship to the following countries: New Zealand, United States and Canada.

RETURNS & EXCHANGES

If you would like to exchange the item or get a credit note please return within 7 days of getting the items.

If you are not satisfied with the quality or function please return within 30 days for a refund or exchange.

For all other enquiries please contact us at: dreamstateslounge@gmail.com